Low VA Rates, a division of Flagship Financial Group - Customer Reviews.
We hope you find these reviews of LowVARates.com to be useful.
VA Purchase Reviews
I could not have asked for a better loan officer. Nate at Flagship Financial was amazing, he insured that I was well informed about every aspect of my VA home loan. He went above and beyond to make sure that my loan was processed and ready for closing. He made my first time home buying experience enjoyable and stress free and took it upon himself to ensure that every deadline was met. He truly cared about how my experience went and took time to explain every detail about my loan with me. I would recommend Nate and Flagship Financial to anyone seeking a VA home loan.
I have purchased and sold homes for some forty plus years due to my professional reassignments. I have dealt with brokers from New Jersey to California, from Oklahoma to Georgia and places in between. I have never, in my 60 plus years dealt with an organization with more professionalism and tenacity than yours. Working with Justin, Nicole and other on your staff has restored my faith in "can do" attitude for clients. If I were to be in need of future broker assistance, I would not hesitate to contact your group. Additionally, if I come across anyone who may be in need of such services, I would not hesistate to recommend you. Thanks for helping me to be able to make the best of the few dollars I have. Sincerely, Alton W. Shackleford
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VA Streamline Refinance Reviews
I just completed a recent refinance with your company. Jenn Price was the agent that walked me through everything. Although there were problems at the beginning she quickly made adjustments to ensure that everything worked out well at the end. The process was unfortunately a little long but the constant contact and professionalism on her part was a plus. I will definitely work with her again on my next refinance.
Thank you to Mr. JR McKee.. Mr. JR McKee (Senior Government Loan Officer) was very professional and treated me as a special client, although I know that I was one of his many clients. JR kept me informed throughout the entire process as my loan documents made their way to the final approval desk. JR’s professionalism and exceptional service in a very busy world is greatly appreciated. JR defined exceptional Customer Service - something that we are currently lacking in this present day and age where we are moving at such a fast pace. Please share my comments with leadership at the highest level, as Mr. McKee should most certainly be commended for such professional, exceptional and outstanding service. Thank you!!!
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General Customer Feedback Reviews
Juston Puchar was wonderful to work with. He explained everything every step of the way & kept us informed as to what was happening and when it would likely happen. We are thankful to have had Juston working for us & with us. We will definitely recommend him to family & friends!! Thank you.
Working with Ryan Johnson was the best experience to date in processing a VA home loan. Ryan’s efforts were apparent in making sure that we received the loan terms needed to make this a positive decision for our family. His professionalism was keen. During the entire process he keep us abreast of our loan status. His responses were timely and courteous. Should the occasion arise again, we will definitely contact Ryan Johnson first! Best Regards,